Privacy Policy

Last Revision: August 3, 2009

At xtra xtra, we want you to feel safe and secure while using our site and services. That is why we have established the following Privacy Statement, to explain to you how your information is used and protected. This policy may be updated from time to time. Notice of significant changes to the Privacy Statement will be posted on the website or sent to the email address that you provided.

The xtra xtra Privacy Statement applies exclusively to www.xtraxtra.com (the site.) In certain areas of the site, xtra xtra or members of its user community may display third party sites as links or as search results. Those sites are owned and operated by others and we are not responsible for, nor do we have any knowledge of, the privacy policies for those third party websites. We encourage all users to read the terms of use and privacy policies of every site that they visit.

Truste_seal_ctv

xtra xtra is a Licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the internet by promoting the use of fair information practices. xtra xtra has elected to disclose its information practices, and have its privacy practices reviewed for compliance by TRUSTe as a testament of our commitment to your privacy. Please direct all questions and concerns pertaining to this statement, or the service to us at support@xtraxtra.com. In the event your inquiry goes unaddressed within a reasonable time expectation, or hasn’t been addressed to your satisfaction please contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url. TRUSTe shall then work as a liaison with us to resolve your concerns.

xtra xtra provides a platform for users to post information on the Site that includes public forums. Any perstonal information or photos that you post to the website in the forums will be made public. Your messages and any other information that you make available on public areas of the site will be seen by people and organizations not controlled by xtra xtra, and may be used to contact you with unsolicited messages. Please do not publicize any personal or identifying information in the posting or forum areas that you wish to keep private. xtra xtra is not responsible for the personal information users post in public space or in correspondence with other individual users.

Protecting Your Privacy

  • Bullet We do not collect or share identifying or personal information such as addresses, phone, numbers, social security numbers, and the like.
  • Bullet We do not share your personal information or email address with third parties for marketing purposes.
  • Bullet We do not send you unsolicited communications for marketing purposes.
  • Bullet We send users notification emails when they receive messages from other users on the site, or information they have requested to be notified of. Users can opt out of these messages by accessing their accounts and selecting the ’notifications’ tab to modify their preferences.
  • Bullet We may, on occasion, share aggregated non-personal information with the media, our affiliates, marketing team, or other entities. This information is not traceable to any specific xtra xtra user, and is utilized solely in a statistical manner to report site traffic, usage and demographic information.
  • Bullet We do not run pop up or pop under advertisements.
  • Bullet We employ email and e-card anonymization to reduce third party harvesting and spam.
  • Bullet Account information is protected via a user created log-in identification and password.
  • Bullet We do not knowingly collect any information about persons under the age of thirteen. In the event that we learn of users under the age of thirteen, we will take action as outlined in the Terms of Use.
  • Bullet Only xtra xtra employees will have access to your information, when necessary, in order for them to effectively do their jobs.
  • Bullet The information that you provide as a user can help us to improve the site and services, and better your experience at xtra xtra.

Information Collection and its Use

  • Bullet We collect your email address upon registration for purposes such as user authentication, confirmation emails, email notification subscriptions, email and e-card messaging through the site, lost log-in identifications or passwords, and other similar purposes.
  • Bullet You are free to use the xtra xtra site without registering or setting up an account, however, for security purposes some of our services are only available to those that have completed the registration process.
  • Bullet We may collect information from you if you provide it in feedback or comments, post it in public areas of the site, or if you contact us directly.
  • Bullet When you elect to email a friend about the site, we collect this third party email information to send your one time message. We do not share this information with any third parties for their promotional purposes or otherwise.
  • Bullet We automatically receive and record standard information for each page served on our web logs, including your IP address, cookie information, page URL, and timestamp. A cookie is a text file stored on your hard drive by a web browser to recognize a user session as well as user preferences on a return visit. These cookies contain identifiers but no personal information. We may also employ pixel tags from time to time to track user behavior throughout the site and gather statistical data. Pixel tags include web beacons and clear gifs, which are 1x1 images embedded into web pages for tracking purposes. They do not collect or store personal information.
  • Bullet From time to time, we may employ a third party agent to analyze statistical data about the site, this third party agent and the third party advertisers on the site may employ the use of cookies and web beacons to reach this goal. xtra xtra is not responsible for these cookies and doesn’t have control over them.
  • Bullet We will only contact you if prompted. If you choose to discontinue email communications with xtra xtra, you may do so in the ’My Information’ and ’My Notifications’ sections of your account. We disclaim any responsibility for, or control over, emails and e-cards sent through the site from a registered user. Those communications are the sole responsibility of the sender.
  • Bullet Any information that we collect from you is used to customize content, improve our site and services, and conduct research.
  • Bullet We provide widgets on the site that allow users’ to share information from the site across platforms. These widgets do not collect or store any personal information you disclose on xtra xtra and no information is transferred without your explicit consent. You can also import contacts and in doing so, you store third party personal information - namely name and email address in your account. We do not utilize this information without your explicit consent, and only for the purposes that you specify.

Data Storage

  • Bullet All milestone and forum postings are stored in our database, even after deletion, and may be archived elsewhere as well.
  • Bullet Our web logs and other records are stored for an indefinite period.
  • Bullet Search engines and other sites not affiliated with xtra xtra may archive or otherwise make available postings or site materials.
  • Bullet At xtra xtra, we make a good faith attempt to store any information in a secure environment, that is not publicly available by employing industry accepted security standards. However, we cannot guarantee absolute security as no method of security is 100% secure and encourage users&rsquo to employ discretion while transmitting personal information via messages.

Information Release

  • Bullet xtra xtra will disclose your personal information if required to do so by law. We respond to subpoenas, judicial proceedings, court orders, and other legal processes where a formal request has been made.
  • Bullet We will also release information if, we believe in good faith, that it is necessary: to enforce the Terms of Use, to defend ourselves in legal claims, with regard to illegal activities, or as otherwise required or permitted by law.
  • Bullet In the event of a sale, merger or acquisition of some or all of xtra xtra’s assets, your personal information may likely be a part of the transferred assets. In such an event, we shall notifiy you of any material changes to the information practices governing your information henceforth by email.

Your User Account and Preferences
You can update your account information at any time in the 'My Information' section of your account. This includes:

  • Bullet Signing up for, or unsubscribing to, email notifications
  • Bullet Updating or changing your password
  • Bullet Deleting your account with xtra xtra
  • Bullet Other functions

Feedback
xtra xtra welcomes feedback, questions, and comments regarding the Privacy Policy.
   Email: support@xtraxtra.com

Mailing address:
  Attention: xtra xtra
  One Gateway Center
  Suite 650
  Newton, MA 02458